How To Annoy Your Customers, FedEx Style

Hot on the heels of my last post on annoying your customers, here’s another good one. So we finally¬†received¬†our FitBit Flex devices on Monday, but they were in our city on Friday, but just sitting, cooling their heels. Here we are, after waiting for months, with FedEx now teasing us that the devices are here, but not here. This is what we saw when we checked on Friday: read more

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